At 16×3, we prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services to create personalized care products based on your DNA test results.
1. Information We Collect
Personal Information
We collect personal information you provide directly to us, including:
- Name, address, email, phone number.
- Payment information for processing orders.
- Health-related data, including DNA test results.
Non-Personal Information
We also collect data automatically when you interact with our website, such as:
- IP address, browser type, and operating system.
- Usage patterns and preferences through cookies and similar technologies.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our personalized care products and services.
- Communicate with you about your orders, results, or inquiries.
- Analyze and improve website performance and user experience.
- Conduct research and development (on anonymized and aggregated data only).
3. Sharing Your Information
We do not sell or rent your personal information. We may share information:
- With trusted third-party service providers (e.g., payment processors, labs) who assist in delivering our services.
- When required by law or to protect our legal rights.
- With your explicit consent for specified purposes.
4. DNA Data Handling and Protection
Your DNA data is treated with the highest level of confidentiality:
- DNA samples are processed by accredited laboratories.
- Raw DNA data is securely stored and accessible only to authorized personnel.
- You retain ownership of your DNA data, and we will delete it upon request.
5. Data Security
We implement robust security measures to protect your data, including:
- We use end-to-end encryption and advanced algorithms to securely decode and process the data, ensuring the highest level of confidentiality and accuracy throughout transmission and storage.
- Secure disposal of data no longer needed.
6. Your Rights
You have the right to:
- Access and review your personal data.
- Request corrections or updates to your information.
- Request the deletion of your data (subject to legal or contractual obligations).
- Withdraw consent for specific uses of your data.
To exercise these rights, please contact us at support@16×3.com.
7. Cookies and Tracking
We use cookies to enhance your website experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact some features of the site.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we will notify you of significant updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us via email: support@16×3.com